Workday Rising provided a gut check on all things AI. It also presented me with a chance to hear from customers that are now ...

One of the founders of ServiceNow, Pat Casey, gives diginomica an ‘on the ground’ assessment of how organizations should be ...

Energy Recovery, which makes energy efficiency and recovery equipment, has automated previously manual carbon accounting ...

Data, data, everywhere - Zoho's Raju Vegesna reveals the challenges faced by customers who needed to get to grips with data, ...

Two years on from when diginomica last reported on how INGKA Group (IKEA) is using Celonis’ process mining technology to ...

Agentforce was the big news at Dreamforce, but it’s not all about replacing humans. On the Service Cloud front, equally ...